Fast and efficient servicemaking customer service a breeze

H&L’s Hotel & Pub POS will give you the edge you need to stand out in customer service. From taking orders at the bar to the final interaction with your customers, when your POS is robust, smart and integrated, your operation runs like clockwork. Equip your staff with the best Hotel & Pub POS system out there so that exceptional customer service becomes the norm.

Meet your customers’ needs

  • Choose between Restaurant and Bistro Mode
  • Automated docket printing, order, pay and complete
  • transaction at counter or tables
  • Split bills by seat number, items on a bill and across
  • multiple table accounts
  • Order and pay from anywhere
  • 24×7 online booking – no third party fees

Build customer loyalty

Create promotions

your customers can mix and match items for a discount or set price

Grow your membership

design and customise your own rewards program

Package Meal Deals

create groups of items to be sold at a set price with substitutes as requested.

Easy to use for new and existing staff

Design your keyboard

 increase speed of service by using visual images to create effective navigation

Public holiday surcharges

surcharges can be managed seamlessly

Staff messaging

an inbuilt function to communicate with your staff as they log onto the POS to keep communication transparent.

Dashboard Analytics | H&L POS

Stock levels & cash flow reports

Track your stock

easily manage your venue’s inventory, purchases, costs, pricing, promotions, specials, and more

Available Portions feature

this is an additional feature that can be set for a special menu item to track against the POS until the item is sold out, such as how much fish is left to supply the special fish burger orders on Fridays.

Gather a snapshot of current activity

keep an eye on cash in the tills, open tables, what products are selling and staff productivity.

Customer Case Study

The Mercantile Hotel, The Rocks NSW

Mick loves H&L’s ease of use, and ease of communication when it comes to his venue. His passion for quality customer service ensures that patrons continually return, with smiles on their faces.

Hear what Mick has to say about H&L and how our system has ensured fluent service.

Client case studies